Merimen wins Insurance CIO Outlook Top 10 Claims Processing & Management Solution Providers

In 2017, Insurance CIO Outlook charted out the top 10 companies that were offering tailor-made and efficient solutions for claims processing. Merimen was featured as one of the top 10 offering powerful solutions coupled with innovative strategies that can help businesses succeed.

This edition of the Insurance CIO Outlook magazine in September 2017 accompanied the win announcement with a feature titled “Merimen Technologies: The Cornerstone of Insurance Collaboration”.

Claims processing remains the biggest defining factor that drives customer satisfaction. However, long turnaround periods and frequent errors due to manual processing, loss of information and miscommunication between multiple parties and lack of meaningful data and insights into internal/external operations make the whole claims management process an inefficient endeavour.

Merimen’s eClaims platform is a SaaS-based insurtech solution that presents general insurers with an end-to-end, integrated engine designed to communicate, transact, manage and process all claims-related activities. By allowing the implementation of full life-cycle solutions at both lower risk and cost, Merimen’s eClaims and ePolicy platforms creates a unified collaborative workflow system to transact, manage, and process insurance claims.

The eClaims platform comes with other complementary modules such as eTender and eSource, which are used within the insurance ecosystem as tools to either directly reduce the claims costs, or indirectly via a reduction in the claims assessment costs. Additionally, its TrueSight analytics product provides insurers with true, comprehensive and actionable insights to their operations.

Merimen’s solutions are built on an open and modular architecture that makes configuration and enhancements for different clients easy. The solutions also integrate, in a simple, adaptable, and seamless manner, all the rules that regulate the insurance industry in a particular territory. Additionally, customers can request specific enhancements at any time, and after they are added clients can choose whether or not to activate them based on their needs.

“(A) lack of transparency and actionable insights increase the overall cost of monitoring and investigation,” says Trevor Lok, Merimen CEO. By working on a single platform, all stakeholders are able to get a clearer picture of what is happening.

Ng Kian Yee, Merimen CTO adds, “Merimen’s solutions are built on an open and modular architecture that makes configuration and enhancements for different clients easy”.

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