Insurance: Filling the Gaps with Technology

Insurers continue to face challenges such as rising insurance costs, tech adoption and product innovation, as they aim to meet the needs of the underinsured and uninsured communities.

Limited access to digital devices, connectivity infrastructure and financial facilities, gaps in financial and digital literacy, income constraints – these are just some of the gaps Fermion aims to fill.

Fermion’s Peter Miller spoke to The Edge Malaysia about how insurtech companies like Fermion have the edge and ability to utilise data and tech like AI to identify needs and act on sales leads, personalize product recommendations and policies, set competitive pricing, and effectively streamline operations and improve customer engagement.

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