Director | PT Asuransi Harta Aman Pratama
PT Asuransi Harta recognized that the outsourcing of parts to repairers was not sustainable for its business. It decided to transition to a “Direct Parts Procurement” model, directly purchasing parts from suppliers, thus requiring a digital platform to ensure its new model is a success.
For years, repairers acted as parts procurement agents and insurers such as PT Asuransi Harta, were only involved at the end of the supply chain for reimbursement purposes. This caused a number of issues, such as:
When PT Asuransi Harta first embarked on its “Direct Parts Procurement” model, it attempted to manually contact suppliers and compare part prices – this proved cumbersome and time consuming.
PT Asuransi Harta sought Fermion Merimen’s eSource platform to implement their new strategy. The platform enables easy comparison of quotations from multiple suppliers to ensure fair pricing before parts are procured.
PT Asuransi Harta implemented the eSource platform within 6 months, bringing onboard hundreds of parts suppliers to procure parts for thousands of car repairs each month.
The eSource platform enabled PT Asuransi Harta to easily obtain and compare multiple quotes, identify the most suitable supplier and immediately create electronic purchase orders. Price and quality transparency issue was addressed.
PT Asuransi Harta was also able to monitor multiple orders with ease, given the complete end-to-end platform that integrated seamlessly with its claims process. This allows PT Asuransi harta to keep an eye on every step of the process, from assessment of repair estimates to direct quotes and order completion.
Asuransi Harta Aman Pratama was established in 1982. The company is engaged in general insurance business, primarily automobile insurance. Being more than thirty years in the industry, its operational network currently covers several marketing offices and branches across Indonesia, including those in Jakarta, Semarang, Solo, Bandung, Surabaya, Medan, etc.